Preferred Governmental Insurance Trust

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Member and Agent eTools

A Structure of Strength

Preferred Members benefit from the extensive public sector experience of PGCS Claim Services. With over 25 years of claim experience, they provide the highest standard of quality in the industry. Emphasis on communication and return to work policies are the cornerstones of the claims administration program.

Register for PGCS E-Account at www.pgcs-tpa.com

Claims Management

Preferred handles the claims of several hundred public sector members. From first report to final settlement, it’s our business to do it well.

The cornerstones of our claims administration are communication, quick access and sound return-to-work policies. Unparalleled experience in Florida’s public workplaces makes the claims process personal to each member.

  • 24/7 claim reporting by fax, email or online.
  • 24/7 online access for claim status and adjustor notes, loss runs, trend analysis, and data charts
  • Access to trained nurses for direction to initial medical facility
  • Catastrophic adjustment team
  • In-depth claim review via quarterly meetings
  • Dedicated subrogation unit to pursue at-fault third-party reimbursements
  • Special investigation unit (SIU) for fraudulent claims

To File a Claim:

Workers' Compensation first report of injury for our Preferred Members at

  • www.pgcs-tpa.com, go to the members tab and choose report a claim. This reporting method is available 24/7. If you have not already done so please register for this service.
  • Call 800-237-6617, ext 4069 - during office hours of 8am to 5pm Monday through Friday
  • Fax 321-832-1448
  • E-mail to WCClaims@pgcs-tpa.com

Property and Casualty Liability initial reports for our Preferred Members at

  • www.pgcs-tpa.com, go to the members tab and choose report a claim. This reporting method is available 24/7. If you have not already done so please register for this service.
  • Call 800-237-6617, ext 4002 - during office hours of 8am to 5pm Monday through Friday
  • Fax 321-832-1717
  • E-mail to LiabilityClaims@PGCS-TPA.com