Claims Administration

The cornerstones of our claims administration are communication, quick access and sound return to work policies.  We keep you involved in the claims process and value your input.

Our services

Preferred's claims administrator is PGCS Claim Services. With over 25 years in claims experience, PGCS is Florida's foremost governmental third-party administrator.

24 / 7 claim reporting by phone, fax, email or online

24 / 7 online access for claim status and adjustor notes, loss runs, trend analysis and data charts

• Access to trained nurses for direction to initial medical facility

• Catastrophic adjustment teams

•In-depth claim review via quarterly meetings

•Dedicated subrogation unit to pursue at-fault third-party reimbursements.

•Special investigation unit (SIU) for fraudulent claims

Report a Claim

Workers' Compensation / Property and Casualty Liability
Call 800-237-6617 (24/7 claim reporting)

• Go to  and choose report a claim. It will take you to our claims portal. This reporting method is available 24/7. If you have not already done so, please register for this service.
Fax 321-832-1448
• E-mail to [email protected] / [email protected]

Report Workers' Compensation Fraud
Call 800-887-7427
All calls are strictly confidential.

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